Privacy Policy

This policy explains how Valeria LLC (“Valeria”, “we”) handles information about practitioners, applicants, independent sales representatives and visitors to valeria.health. Valeria supplies licensed healthcare professionals only; we do not collect, and you must not send us, patient health information.

What we collect

Account and verification: your name, email, phone, credential, National Provider Identifier (NPI), taxonomy, state licence number, state and expiry, practice name and address, the identity and licence evidence you upload, and the registry and licence-check results we record to verify you. Orders: the products, quantities, prices, shipping addresses and payment status of your orders, and the terms version you accepted at each checkout. Payments: card payments are processed by our payment processor; we receive the payment status and the last four digits, never the full card number. Representatives: contact details, tax form (W-9), payout details, referral attribution and commission records. Technical: cookies that keep you signed in and remember your cart and referral link, basic server logs, and a keyed hash of your IP address recorded when you accept the terms.

How we use it

To verify that you are a licensed professional eligible to buy, to process, fulfil and support your orders, to send transactional emails about your application, orders, shipments, refunds and changes to our terms, to pay representatives, to prevent fraud and misuse, and to meet our legal, tax and record-keeping obligations. We do not sell your information and do not use it for third-party advertising.

Who we share it with

Service providers that run the platform on our behalf, under contract and only for that purpose: hosting and database providers, our payment processor, our email delivery provider, our fulfilment partner and carriers (which receive the ship-to address, the items and the order reference, never your NPI or licence details), and professional advisers. We may disclose information when the law requires it, to a licensing board or authority where you gave us false credentials, or to a successor if the business is transferred.

How long we keep it

For as long as your account is open and afterwards as long as needed for legal, tax, accounting and dispute purposes. Terms acceptances and order records are retained as business records; hashed IP addresses are kept for 24 months.

Your choices

You can ask to see, correct or delete your information, or to close your account, by emailing admin@valeria.health. We will respond within a reasonable time; some records must be kept by law even after an account closes. You can opt out of any non-transactional email using the link in it.

Security

Access to verification evidence and account data is restricted to authorised staff, protected by multi-factor authentication and logged. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.

Other things to know

The platform is for adult professionals and is not directed at anyone under 18. Information is stored and processed in the United States. If we change this policy we will post the new version here with its effective date.

Contact

Valeria LLC, 5661 NE 7th Ter, Fort Lauderdale, FL 33334. admin@valeria.health. See also the Professional Use Terms.