FAQ
Complete a brief intake form, your provider reviews your chart and builds a personalized treatment plan, and medications are delivered to your door. Most patients go from intake to delivery in 72 hours — no appointment needed.
No. Most patients get their treatment plan without one. Your provider does a thorough review of your intake and labs. Video consultations are available as an optional add-on for patients who want face-to-face time.
No. You can sign up directly. Our providers will evaluate whether treatment is appropriate based on your intake and labs.
Our pharmacy partner is licensed to ship to all 50 states. Provider availability may vary by state.
We prescribe a full range of compounded medications including hormones (testosterone, estradiol, progesterone), peptides (BPC-157, sermorelin, NAD+), thyroid medications (compounded T3/T4), and more.
Yes. Our 503A pharmacy partner is licensed and inspected. All medications are compounded to pharmaceutical standards with quality controls.
Most patients receive their first shipment within 2-3 business days after their provider sends the prescription. Temperature-sensitive medications are shipped in appropriate packaging.
We are a cash-pay platform. This eliminates insurance restrictions and lets your provider focus on what's best for you. HSA/FSA cards are accepted.
Provider consultations, prescriptions, medication, and ongoing support. One price, no surprises.
Yes. Cancel or pause your subscription at any time with no penalties or fees.
Yes. Our platform is HIPAA-compliant with end-to-end encryption, audit logging, and strict access controls. We have signed BAAs with all technology vendors.
Completely. All provider communications — including optional video consultations — are encrypted. Medications ship in unmarked packaging. Billing descriptions are generic.
Only your assigned provider and platform administrators with a legitimate need. All access is logged in our HIPAA audit trail.